Loyalty programmes are becoming an increasingly important way for retailers to connect customer data, personalisation and commercial value, according to new consumer research.

Favourable National Planning Policy Framework changes may encourage garden centres to revisit shelved expansion and investment plans, says Pleydell Smirthyman. Read more - members only

In 2025 Garden centres must find innovative ways to protect their bottom line.   With margins squeezed, should they adopt a more analytical approach to ensure their future profitability and survival. Read more - open to all

Corporate recovery expert Rod Butcher offers advice to companies facing finance issues or who are concerned about a customer who might be. Read more - open to all

The Government’s to proposed reforms to the planning system present opportunities for garden centres and other rural businesses seeking to capitalise on surplus land. Read more - open to all

Over 8 years Notcutts has doubled its customer satisfaction score (NPS) to the level of Excellent.  Notcutts CEO, Nick Burrows outlines how the garden centre group has achieved this. Read more - members only

Garden centres have become destinations in their own right. With this in mind, here are three tips for selecting giftware for your loved ones that you may not have considered. Read more - open to all

Online sales have been slowly but steadily growing ever since the first transaction in 1994 by a student who sold a CD of Sting’s Ten Summoner’s Tales album to a friend in Philadelphia. The friend used his credit card to pay the $12.48, plus shipping costs in a transaction that, for the first time ever, was protected by encryption technology. Read more - open to all

Garden centres and nurseries (both retail and wholesale) are always searching for the best way to sell plants. Garden Connect is exhibiting at the HTA National Plant Show to help wholesale nurseries and garden retailers to sell more plants. Read more - open to all

It's human nature to want to grow your farm shop and increase sales but we can quite often be left feeling at a loss on how to achieve this. There are several low cost and effective ways that your farm shop business can increase average basket spend... Read more - open to all

One of the big questions that many rural businesses ask is why should they diversify, and are the benefits of diversifying their land and/or buildings worth the investment. These are important questions to be asking yourself when thinking of expanding your rural business, as diversification does come at a cost both financially and in time and commitment. Read more - open to all

Imagine you’re bored on a rainy Sunday morning, wondering what to do with the kids today. How big are the chances you’ll Google for something like “Things to do Bristol”? Well, you may not search literally for this, but many people are using Google to find something to do “today”. And that opens opportunities to drive traffic to your events via SEO.

Whether you own a farm and have some empty barns you are looking to convert or a country estate or existing farm shop or food outlet looking to expand, there are many different options and ways you can diversify and create extra revenue. Read more - open to all

There is a myriad of social media platforms these days which can be confusing and overwhelming to those not familiar with it. The garden industry can be conservative with the majority of garden retailers having always sold, promoted and interacted through bricks and mortar. The rise of social media as a PR and marketing tool cannot be ignored. Your customers are using social media and as a business so should you. Read more - open to all

Do you like your own coffee? Do you go to the same bathroom as your customers? And where do you park your car? Three questions that might seem strange, but to get online attention, there is nothing quite as powerful as a weird pick-up line. Read more - open to all

Kate Turner talks to Natalie Boynton, Sales Director at Happy Plants, and Ed Hill, Managing Director of The Horti House, about the changing needs of the Garden centre plant customer. Read more - open to all

BHETA is advising suppliers and retailers to review where PFAS may appear in their products, packaging, and supply chains, as political, regulatory and retailer attention on so-called “forever chemicals” increases. Read more - open to all

The Executive chair of BHETA asks what’s next for suppliers following the demise of Homebase and expresses his concern for the industry. Read more - open to all

MorePeople have recently released a white paper covering the business case for succession planning.  Download it here. Read more - open to all

Since Brexit, there has been a significant growth in the number of fruit, vegetable and plant producers exporting goods into Europe (and beyond). That’s the opinion of Waller Transport Services. Read more - open to all

New sentencing guidelines relating to underage knife sales have been published and are due to come into effect on April 1, 2023.  Legislation covers a broad range of of bladed articles including axes. Read more - open to all

Malcolm Scott Consultants have issued a reminder to retail, leisure and hospitality operators to update themselves on the various rates relief policies in place across the UK as they attempt to recoup some of the losses resulting from the Coronavirus pandemic. Read more - open to all

Brexit -  What are the concerns if there is a free trade deal?... What are the concerns if we revert to World Trade rules?... The key messages for UK exporters are explained by Gardenex. Read more - open to all

Why not give us a call to find out more. No obligation. But give PR a chance. Your business’ reputation deserves it. Read more - open to all

The next big thing in online marketing is content marketing. Sharing knowledge and information helps to get more followers on social media, gain better Google rankings and ultimately attracts new customers to garden centres. Read more - open to all

If you are thinking of diversifying your business the best thing you can do to ensure your best chance of success is to have a solid plan in place. This is where a feasibility study comes in. Read more - open to all

Running an event is a challenge on its own, but nowadays, you have to use social media to promote your event. But what best practices are there to squeeze the most out of your social media presence and to get people from the web to your event? We’re happy to share three ways to promote your events via social media.

There are so many things you have to consider, plan and do when you are diversifying your business, you have so many things to think about that one thing that is often forgotten about is the branding of your new venture. Branding is a very important part for your new business. Read more - open to all

Premier is excited to launch their brand-new collections at GLEE this year, which includes eight fresh ranges, over 500 brand-new products – plus over 140 offers to tempt consumers the entire year-round. Read more - open to all

You’re aware that your customers are behaving a little bit different than 10 years ago and that’s mainly because of the internet. For every purchase, Google gives us 100 alternatives and at least 25 shops to order from. Read more - open to all