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19 Jan 2018,  

Gardman failing to deliver

Is any body else experiencing issues with Gardman deliveries? My past two orders have failed to be delivered on time, the worst case being 14 days from order date to delivery date. This week once again the delivery has failed! Come on Gardman sort it out!

20 Feb 2018,  David
What a disaster!!! It was NEVER like this when Gibbs-Palmer, Solus & Spread Garden Supplies were in operation!!!!!!!!!!!!
20 Feb 2018,  P S Billingham
We are experiencing extreme frustration with Gardman, we ordered our pre-season early in the autumn and only received a tiny percentage of what we ordered. Also we have been promised deliveries and then received nothing. Their representation has also refused to take top up orders and has now gone radio silent on me!! Completely unacceptable 'service'. Today is the regular call day for their rep, we shall see if anyone turns up or not...
12 Feb 2018,  Susan Lefley
We have waited weeks and weeks for anything to arrive. We were then told to expect 24 pallets all in one go. We refused to take it all and took 9 pallets off the lorry, to find 6 of the pallets all contained the same item..they had sent us two hundred instead of twenty of a product. I have since cancelled all my pre season and any other orders until they have sorted themselves out. A very shoddy way of dealing with long term customers.
7 Feb 2018,  Garden Supplier
The phrase "eggs in one basket" springs to mind. I cannot believe the power and influence that some suppliers have over centres. Have a look around this are different suppliers and also innovation out there!
24 Jan 2018,  Liz
I can top that! Our rep refused to take an order because he said there was so much backlog and that I'd be better to wait a fortnight before ordering. Last order we did put in took over a fortnight to arrive and then had several missing items. Gardman you won't do this many times before garden centres look for alternative suppliers.
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